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Washington Post: Balancing Technology and Human Resources by Design

By Thomas Walton, Editor, Design Management Journal

Faced with the need to reorganize completely its inefficient advertising art department, the Washington Post's design manager and team introduce new technology while carefully managing critical human resources issues. While downsizing the operation, they integrate typographers and graphic artists into a more effective, higher quality operation that satisfies employees and pleases both customers and management. The case focuses on several decisions the design manager needs to make in the midst of this transition. Also available: Supplement (9-993-027) and Teaching Note (5-995-020).


Keywords: Cross-Functional Management, Labor Unions, Newspaper Publishing, Teams, Technology and Innovation, Case Study or Method, Information Management

Price: $2.35 Academic/$5.00 Corporate
Order number: 9-993-026



Washington Post: Balancing Technology and Human Resources by Design, Epilogue

By Thomas Walton, Editor, Design Management Journal

Supplement for (9-993-026). Also available: Teaching Note (5-995-020).

Price: $1.35 Academic/$2.50 Corporate
Order number: 9-993-027



Washington Post: Balancing Technology and Human Resources by Design, Teaching Note

By Thomas Walton, Editor, Design Management Journal

Teaching Note for (9-993-026) and (9-993-027).

Price: $2.35 Academic/$5.00 Corporate
Order number: 5-995-020



ORDER These Design Management Institute case study materials are distributed exclusively by Harvard Business School Publications. For ordering information, click this button.


This document was last updated December 2, 1996.




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